Terms of Service

Seller: KONEK, run by Jiandre Cezar B. Odoño. Contact: hello.konekhq@gmail.com or m.me/konekhq.

1. About these terms. These terms apply when you use our website, create a KONEK profile or order a KONEK card. By ordering or using a profile, you agree to them. Our Privacy Policy, Refund and Replacement Policy and Shipping Policy are part of these terms.

2. What we sell. KONEK cards and a KONEK profile.

• The profile includes a public profile page, Save Contact, up to 20 links, a QR code and a tap count (Konek Count). You can restyle your page with the backgrounds, shapes, fonts and buttons we offer, and visitors can send you their details if you turn that on.
• Each card has an NFC chip. Tap it on a phone and your profile opens. It works on iPhone and Android, and nobody needs an app.
• Standard card: the KONEK design, in the color and texture choices shown in our shop.
• Custom card: a blank white card that is yours to design, any colors and any layout, in the texture you choose. It carries a small "Powered by KONEK" mark on the back.
• Prestige card: a metal NFC card in Onyx, Steel or Gold. You decide what goes on it.
• Company card: a card built entirely around your company's brand. Price is on request, and we confirm the details, price and production time with you before you pay.
• Team orders: for a team of 5 to 200 people, you send us a request with your team list. We reply with a quote, and each card is made for a named person. We confirm the details, price and production time with you before you pay.
• Other cards: we may offer other card types. We confirm the details, price and production time with you before you pay.
• Custom cards and any other card made from your own design are called "design cards" in these policies.

3. Ordering. You place your order on our website: you choose your cards, enter your delivery details and place the order. Placing an order doesn't charge you. You then send your order to us on Facebook Messenger. There we confirm your card type, quantity, delivery details and total, including shipping, and tell you how to pay. Your order is confirmed after we verify your payment. If we can't fulfil an order, we tell you and refund anything you have paid.

4. Payment. Prices are in Philippine pesos. Pay by QR: scan with GCash, Maya, or any bank app. Bank transfer is available on request for corporate or bulk orders. We don't offer cash on delivery. You pay the full total, including any shipping fee that applies, upfront. Discount codes: a code takes its amount off your card total at checkout. Each code can be used once per email address, may be limited to a number of uses, and counts as used only once your order is paid. We can turn a code off at any time. Please read the Refund and Replacement Policy before you pay.

5. Design cards: your design and your proof. You confirm that you own your design or have permission to use it, and that it doesn't break anyone's rights or the law. We can decline a design for those reasons, or if it can't be made at acceptable quality. Printed colours can differ slightly from your screen. We send you a design proof before we print or make your card, and we start production only after you approve it. Check the proof carefully. What you approve is what we make.

6. Your profile and your card's code. Each card comes with a private code that activates your profile. A code works once, so keep it private: whoever signs up with it gets the profile. You decide what goes on your profile and you are responsible for it. Don't post anything unlawful, misleading, or that infringes someone's rights. Anything you publish is public. We may remove content or suspend a profile that breaks these terms. Your phone number is not shown on your public page, but it is included when someone taps Save Contact (see the Privacy Policy). If you turn on Share my details, visitors can send you their name and contact details. Use those details only to respond to the person who sent them, delete them if they ask, and never use them to spam anyone. You are responsible for how you handle them.

7. Ownership. The KONEK name, logo and website belong to us. Your content and designs stay yours. You allow us to display them on your profile and make them on your card as you ask.

8. The service and fees. Today there are no monthly fees. KONEK keeps growing, and we are always developing new features that help users and businesses. More in-depth features may come with monthly fees. We work to keep profiles available and may update or change features. We can't promise the service will always be uninterrupted or error-free.

9. Delivery, returns and refunds. See the Shipping Policy and the Refund and Replacement Policy.

10. Your rights. Nothing in these terms limits rights you have under Philippine law that can't be waived.

11. Governing law. Philippine law applies.

12. Changes. We may update these terms. The new version will be posted with its date. Orders already confirmed stay under the terms that applied when you ordered.

13. Contact. hello.konekhq@gmail.com or m.me/konekhq.